Meet The Team

Nicole Chase

TC Hafford Basement Systems

Title: Customer Service Representative

Hometown: Wells, Maine

Nicole Chase from TC Hafford Basement Systems

Nicole began working for TC Hafford Basement Systems on a part-time basis throughout her high school and college years.  She has most recently expanded her role with the company by supporting the Service and Production Departments.  Nicole takes pride in offering excellent customer service to callers.  Nicole's favorite part of her job is the friendly atmosphere, people she works with, and taking part in helping solve basement water issues in the homes of our customers.

Nicole attended the University of Central Arkansas and York County Community College.  In 2009, she graduated from massage school. 

In her spare time, Nicole enjoys playing lacrosse, snowboarding and reading about mythical creatures.

Testimonials
from customers I've helped!
  • "Your office staff quickly responded to my worries, your salesman answered all my questions, and there was no..." Read Full Testimonial

    Alicia M. of Rollinsford, NH

    Customer Testimonial

              We had a river that ran through our basement every Spring and late Winter so my friend recommended you to us (she loved the system you installed for her). Your office staff quickly responded to my worries, your salesman answered all my questions, and there was no mess behind. I can't wait until this Spring with no water!
    Alicia M.
    Rollinsford, NH
  • "I loved that Peter took the time to walk us through solutions and were patient with our questions and it was..." Read Full Testimonial

    Harriet G. of West Newfield, ME

    Customer Testimonial

              I loved that Peter took the time to walk us through solutions and were patient with our questions and it was comforting that it was always the same salesman to visit. Our tenant loves that she can use her washer and dryer again!
    Harriet G.
    West Newfield, ME
  • "The salesman was very helpful and gave me straight forward answers and the workers were polite, competent,..." Read Full Testimonial

    Robert P. of East Waterboro, ME

    Customer Testimonial

              The salesman was very helpful and gave me straight forward answers and the workers were polite, competent, and punctual. Everything came out great, thank you!
    Robert P.
    East Waterboro, ME
  • "I chose TC Hafford because I wanted to deal with a specialized established firm and it shows." Read Full Testimonial

    George H. of Georgetown, ME

    Customer Testimonial

              I chose TC Hafford because I wanted to deal with a specialized established firm and it shows. The salesman was most helpful, his solution is still holding up, and the guys installing were very efficient and neat!
    George H.
    Georgetown, ME
  • "The crew was very informative, also very polite, and worked well together." Read Full Testimonial

    Pat P. of Woolwich, ME

    Customer Testimonial

              The crew was very informative, also very polite, and worked well together. I love that your office staff was always there when I called and always helpful and your salesman did a good job explaining everything. Great work!
    Pat P.
    Woolwich, ME
  • "I was very impressed with how professional your installers were and how much knowledge Dave has about your..." Read Full Testimonial

    George and Donna F. of Jay, ME

    Customer Testimonial

              I was very impressed with how professional your installers were and how much knowledge Dave has about your products, they make a great team!
    George and Donna F.
    Jay, ME

our service area

We serve the following areas

New HampshireMaine Our Locations:

TC Hafford Basement Systems
356 North Berwick Road, Unit #7
Wells, ME 04090
1-207-509-3015