Job Stories

We recently helped homeowners in Brentwood, NH with their leaking basement. They had water coming up through a crack in the floor. We installed our TripleSafe sump pump system, which has two Zoeller pumps, plus a third battery backup pump in the event of power loss. The TripleSafe can handle over 6,000 gallons of water per hour. Water is removed through an exterior buried discharge line, which has IceGuard installed on it to prevent freezing up in the winter months.

Nottingham, NH homeowners reached out to TC Hafford Basement Systems after their current sump pump failed multiple times, causing flooding in their finished basement. Our System Design Specialist Mike P. met with the homeowners to assess their needs and come up with a plan to keep their space dry and usable.    The old sump pump the homeowners had was slightly effective, however it only partially addressed their needs in keeping the whole space dry. We installed WaterGuard around the perimeter of the basement and connected it to a brand new TripleSafe Sump Pump. WaterGuard captures and channels water to the TripleSafe, which features two Zoeller sumps and a battery-powered backup. The TripleSafe drains water out of the basement and through an Exterior Buried Discharge line that is protected against winter ice buildup with IceGuard. In addition to the WaterGuard and TripleSafe sump pump, we also installed a SaniDry Sedona dehumidifier. The SaniDry Sedona drains directly to the TripleSafe, which allows the basement to be kept at a safe humidity level all of the time without the homeowner having to empty a bucket of water to keep it running. Our homeowners can now enjoy peace of mind from knowing their basement is fully protected against any water issues!

Wanting to cure their humidity and puddle problems in their basement, this Seabrook, NH homeowner called TC Hafford Basement Systems for help. System Design Specialist Rick Russell drove out to meet with the homeowner for a free estimate and worked with them to design a system that would meet their needs and protect the health of their home.   Replacing the old sump pump was a must for the customer to make sure water would be pumped out of the basement before it had a chance to form any puddles. A SuperSump was installed in place of the old sump and connected to a Buried Exterior Discharge line that takes the water far from the home where it won’t cause any problems. IceGuard was installed on the Discharge line to prevent ice from building up during the cold winter months, ensuring that the system will run smoothly year-round. Finally, a SaniDry Sedona Dehumidifier was installed in the basement to keep humidity at a safe level, preventing mold, musty odors, and keeping the space safe for storage. Now this Seabrook, NH home is protected, and the homeowner can use their basement to its fullest potential.

Homeowners from Northwood, NH reached out to TC Hafford Basement Systems after developing a frustrating new problem. Their basement had stayed dry for years but suddenly multiple storms in a row were causing flooding. Our System Design Specialist John W. met with the homeowners to assess their specific needs.   We determined the best solution was to install a SuperSump Plus system. The SuperSump Plus pumps the water through an Exterior Buried Discharge line that takes it far from the home. The Discharge line is protected against ice buildup during the winter months with the installation of IceGuard. The homeowners can now rest knowing their basement is back to being dry!

  This Hampton, NH home was purchased two years ago by the current homeowner and they had a few issues that needed to be addressed in the crawlspace so TC Hafford Basement Systems got the call. System Design Specialist Peter Folsom met with the homeowner and put together a plan on how to lift the sagging floor and protect the crawlspace from moisture.   CleanSpace is a proprietary crawl space encapsulation system developed by Basement Systems to address moisture, water intrusion, and mold problems in residential and commercial crawl spaces. The CleanSpace system typically involves the following components and steps: Moisture Barrier: CleanSpace utilizes a heavy-duty, durable, and puncture-resistant plastic liner that acts as a moisture barrier. This liner is designed to prevent moisture from the ground, walls, and air from entering the crawl space. Drainage Matting: A dimpled drainage matting is often installed beneath the CleanSpace liner to create an airspace and allow any water or moisture to drain away. Vapor Barrier: The CleanSpace liner acts as a vapor barrier, preventing the transmission of water vapor and moisture from the ground into the crawl space. Sealing and Insulation: The CleanSpace system involves sealing vents, gaps, and cracks to prevent outside air and moisture infiltration. Insulation options may also be provided to enhance energy efficiency. Dehumidification: A dehumidifier is recommended to control humidity levels in the crawl space, reducing the risk of mold growth and musty odors. The CleanSpace system aims to transform a damp and musty crawl space into a clean, dry, and healthier environment by effectively managing moisture and preventing water-related issues. It can help improve indoor air quality, protect structural integrity, and create a more comfortable living space above the crawl space. SmartJacks are engineered steel support posts that are strategically installed in the crawl space or basement of a building to stabilize and reinforce sagging or settling floors. These support posts are adjustable, allowing for precise leveling and support customization to address the specific needs of each situation. Key features of SmartJacks include: 1.      Strong and Durable: SmartJacks are made from high-quality steel, ensuring long-lasting durability and reliability. They are designed to withstand heavy loads and provide reliable support for sagging floors. 2.      Adjustable Design: The adjustable design of SmartJacks allows for precise leveling and support customization. Skilled technicians can easily adjust the height of the support posts to lift and stabilize floors to their original position. 3.      Customizable Installation: SmartJacks can be installed in various configurations to suit different foundation layouts and floor support requirements. TC Hafford Basement Systems’ professionals assess the specific needs of the building and determine the optimal placement and quantity of SmartJacks for effective floor stabilization. 4.      Transfer of Load: By providing solid support beneath sagging or settling floors, SmartJacks transfer the weight of the structure to more stable soil or load-bearing strata, reducing stress on the foundation and preventing further damage. 5.      Professional Installation: SmartJacks are typically installed by trained and certified professionals from TC Hafford Basement Systems. Their expertise ensures proper placement and adjustment, maximizing the effectiveness of the support system. Benefits of using SmartJacks include increased structural stability, improved floor leveling, prevention of further damage, and the potential to regain the original height and integrity of the floors. Additionally, SmartJacks come with a warranty, providing peace of mind for property owners.    

A Stratham, NH homeowner wanted help with their wet basement so they contact TC Hafford Basement Systems. We installed a SuperSump Plus with an UltraSump battery back up. The inclusion of the UltraSump Battery Back-Up is important to keep water out of the basement even during power outages, which tend to be very common in New England during storms. The SuperSump Plus pumps the water through an Exterior Buried Discharge line that takes it far from the home. The Discharge line is protected against ice buildup during the winter months with the installation of IceGuard.

Homeowners from Newmarket, NH reached out to TC Hafford Basement Systems for a free estimate on waterproofing their basement. Feeling frustrated with water seeping in through the concrete and fieldstone, they met with System Design Specialist Peter F. to assess their needs.   We installed a SuperSump Plus system, along with a SaniDry Sedona dehumidifier. The SuperSump Plus pumps the water through an Exterior Buried Discharge line that takes it far from the home. The Discharge line is protected against ice buildup during the winter months with the installation of IceGuard. To take care of any humidity in the basement, the SaniDry Sedona dehumidifier was set up with an additional line attached to the SuperSump Plus so the homeowner no longer has to go into the basement to empty their old dehumidifier. The homeowners no longer have to feel frustrated over their basement, and can enjoy having more dry, usable space!

Our Newmarket, NH homeowner reached out for a free estimate from TC Hafford Basement Systems on having a sump pump installed to deal with their wet basement. System Design Specialist Mike P. reviewed the site with the homeowner to come up with the best solution for them.   Around the perimeter walls of the basement, WaterGuard and TrenchDrain was installed to channel the water to a TripleSafe Sump Pump. Once the water gets to the TripleSafe Sump Pump, it has to go somewhere. A discharge line is connected and fitted with IceGuards to prevent freezing and buried. Water is taken away from the home where it is no longer a problem. To keep the discharge line from being clogged, a LawnScape Outlet is fitted to the end of the pipe to prevent anything from entering the discharge line. Our homeowner was happy to finally be done with the frustrations of having a wet basement!

A Newmarket, NH homeowner contacted TC Hafford Basement Systems looking for information on installing a sump pump. System Design Specialist Michael P. gave a free estimate on installing our TripleSafe system. The TripleSafe sump pump system has two Zoeller pumps, one as a backup for protection against pump failure, or they can work concurrently to handle a high capacity water event. There is also a battery backup for the system in the event of power loss so the pump will continue to work. We also installed WaterGuard along the perimeter wall, a drainage system to channel any moisture directly to the TripleSafe sump pump.

This homeowner contacted TC Hafford Basement Systems because he had been experiencing several issues in his basement.  The space had a dirt floor and with groudwater, high moisture, and sagging beam problems.  We solved the groundwater issue by waterproofing the space with our interior WaterGuard drainage system, SuperSump pumping system, and poured a new floor.  The high humidity levels were addressed by instally our SaniDry dehumidifier.  Our galvanized steel SmartJacks were installed to stabilize the sagging beams.  One area of the space was treated by installing our CleanSpace Encapsulation System.