Job Stories

A homeowner that was living in Waldo, ME had a big problem brewing beneath their home. Their basement had been taking on water during rainfall and they needed a way to put a stop to it. With their current sump, the water would still overpower the drain and flood the space. The homeowner soon heard from a family friend about TC Hafford Basement Systems and called us to set up their free estimate. Once they heard their options, they gave us the green light to get started waterproofing their basement! To prevent future build-up of water across the floor of this basement, the sump would need to be upgraded. When our installation crew arrived at the home, they began by installing a TripleSafe sump pump in the floor of the basement. This system houses three pumps, each activating at different time to keep this basement water-free. The primary pump handles the majority of the water, with all of the water exiting the basement through a PVC discharge line. The secondary pump will activate to assist if the primary pump cannot keep up. The third pump is a battery-powered backup pump. This will keep the basement safe from flooding even if the home loses power to the storm. Following the PVC discharge line outside, two additions were made to further protect this basement. The first being an IceGuard pipe segment attached just beyond where the line leaves the home. This piece has special upward facing holes that only allow trapped water to escape the discharge line. Now water will flow from the home normally, but if ice blocks the line, the water will escape without backing up through the sump. Finally, a LawnScape discharge port was attached to the end of the line. This covers the end with a grate, useful for keeping debris from entering and causing blockages. With this new sump system in place, this homeowner should no longer suffer from a flooding basement during any rainfall. The TripleSafe & discharge kit will keep this basement floor water-free for years to come!

For Ruth from Alton, having a wet basement was nothing new. But it became time something got done to ratify that situation. Ruth went to the internet to find a way to fix her basement, and this brought her to us. Once contacted, we did a full inspection to find just what was causing the problem. After locating the issue, we laid out what could be done to fix the problem and how much these options would cost. Ruth decided on what she wanted done, and we got to work! To start work on the basement, we dug out the perimeter of the foundation. This allowed for us to insert our WaterGuard system, which catches all water entering the basement through the floor or walls. This caught water is then lead to a sump pump, that pushes the water outside. Once outside, to ensure the water will flow even in freezing temperatures, we installed an IceGuard filter to do just that. Finally, we positioned a SaniDry XP dehumidifier in the basement. This dehumidifier will keep any remaining or future moisture out of the air. Ruth no longer has a wet basement!

A homeowner in New Durham was not only having trouble with his sump pump not pushing out enough water, but water would also gather in the corners, away from the pump. The homeowner took to the yellow pages to find a solution for their water problem. This is where they found TC Hafford Basement Systems, who they called immediately to set up a meeting with one of our representatives. We gave the homeowner their free estimate, and then after they selected what work they wanted done, our crew got to work! We began by digging up the inside perimeter of the basement floor. This newly dug trench was where we laid our WaterGuard pipe system. These pipes were then covered over with loose rocks and cement to conceal it without hurting its function. The water would capture any and all water trying to enter through the walls or floor of the basement, leading it to the sump. After finishing with the WaterGuard, we installed a SuperSump sump pump in the basement sump. This pump is able to move 2,650 gallons of water per hour, and should be more than enough to keep this basement dry! With these two products working together, this homeowner will now live worry free, with a dry basement!

In Wolfeboro, Deborah needed new windows in her basement. The old windows just weren’t cutting it anymore, and were allowing water to slip into the basement. After finding TC Hafford online, Deborah contacted us to get a free estimate for the window replacement, as well as waterproofing her basement. After Deborah decided to both replace the windows and waterproof the basement, TC Hafford got to work. The three old windows were removed from the basement, and three EverLast windows were inserted into the old ports. Two of these three new windows received a SunHouse window guard. This is a structure that is attached to the exterior of the window, to keep water and debris away from the window, while still allowing sunlight to enter the basement. TC Hafford then dug up the perimeter of the basement floor, and installed a WaterGuard system, as well as a TripleSafe sump pump. The WaterGuard system is a special pipe that will capture water entering the basement, and guide it to the sump pump. The TripleSafe sump is fitted with three different pumps, to guarantee a dry basement. These new installations have given Deborah peace of mind when it comes to her basement.

A homeowner in Center Ossipee, New Hampshire, reached out to TC Hafford Basement Systems seeking a reliable gutter system. With heavy rainfalls common in the area, he was concerned about the long-term effects of water pooling around his home’s foundation. He wanted a solution that could handle the elements while requiring minimal maintenance. After an on-site evaluation, we recommended the Gutter Shutter system. This system not only prevents clogs by keeping out leaves and debris but also ensures rainwater flows efficiently through the gutters and away from the home. Its sturdy construction means it can stand up to the harshest weather conditions, making it ideal for New England’s climate. By directing water away from the foundation, the Gutter Shutter system protects the home from potential damage, such as cracks and leaks that can result from prolonged exposure to moisture.   Our team installed the system with precision, fitting it closely to the home’s roofline. The homeowner was pleased with how well the Gutter Shutter complemented his home’s appearance, as well as the added functionality it provided. After the installation, he expressed appreciation for the peace of mind that comes from knowing his home is now better prepared to handle the elements. With the Gutter Shutter system in place, he can look forward to a safer, drier home environment—one that’s protected against rain for years to come.  

David from Farmington was having a moisture problem in his basement. This moisture was causing a smell in the basement, likely due to mold. After he got a piece of mail from TC Hafford, he made the call! We set up David with a brand new SaniDry XP dehumidifier. This new installation now reduces the amount of moisture in the basement air, reducing the ability for mold to grow, and eliminating the smell.

When this homeowner in Farmington, NH was having basement moisture issues, they were unsure how to approach the problem. The water was leaking in through their concrete foundation and gathering across the floor. The homeowner searched online for a way to keep the water out and soon discovered TC Hafford Basement Systems. They called us to hear what their options were and we dispatched our crew to give them a free estimate. When our installation crew arrived at the home later, they needed to install WaterGuard piping to waterproof this basement. This began with a shallow trench being excavated into the perimeter of the concrete floor. The WaterGuard piping was laid down within this trench and buried beneath a fresh layer of concrete. These pipes have slits along their lower edges, allowing leaking moisture to enter the pipes before reaching the surface of the basement floor in the future. This water is guided through the WaterGuard and fed directly into the sump to be removed from the home. With their WaterGuard protection installed, this homeowner no longer needs to worry about their basement flooding even during light rainfall. Their new waterproofing will make sure of that!

Soon after a crack had formed across one of their concrete basement walls, this Farmington, NH homeowner began to suffer from water leaking onto their basement floor. Un sure about how to resolve the problem on their own, they called us at TC Hafford Basement Systems once they saw us on their TV. We set them up with a free estimate and they were soon given their possible options by our sales representative. They quickly agreed to a solution and we got to work! When our installation crew arrived, they needed to keep water from entering this crack in the future but were slightly obstructed by supports along the wall in front of the crack. To seal the crack regardless, an initial layer of sealant was applied over the top of the visible portions of the crack, with plastic plugs placed every few feet along the sealant. After drying in place, these plugs were opened and starting from the lowest and working our way up, our crew began to inject Polyurethane into the interior of the crack through the plugs. Resealing each plug along the way, the crack is soon completely filled with the Polyurethane sealant. This will soon dry and lock out any future leakages. Now this homeowner has one less problem to worry about with their cracked basement wall sealed. The Polyurethane seal will keep water from leaking into their basement for many years to come!

A homeowner in Ossipee noticed a crack forming in the wall of their basement. Water wasn’t flowing in through this crack yet, but they wanted it fixed nonetheless. A quick google search later and TC Hafford got the call! We got to work by filling the crack with sealant. This is the first layer of the FlexiSpan that will be used to repair the crack. The second layer is a foam pad that acts as the main structure for the crack repair. Finally the foam is covered with another layer of sealant. This will completely lock out any water, and allow the FlexiSpan to shift with any shifts in the wall; maintaining the integrity of the seal.

A homeowner in Milton was experiencing trouble with water gathering in his basement. This water was clearly entering through a crack that was forming in the basement wall. After hearing about TC Hafford Basement Systems from a friend and satisfied customer, the homeowner gave us a call to come fix their problem. To start with the solution, we applied a layer of sealant in and over the crack. This first layer holds back any water trying to enter through the opening. We then laid a foam pad over the sealant to further protect from water entering the basement. Finally, we spread a layer of sealant over the first two layers to hold them in place and completely seal out any water that may try and seep into the basement. This setup will allow the FlexiSpan to not only prevent water from entering the basement, but it is flexible, so it can shift with the walls. This shifting capability ensures the crack stays sealed no matter what. This homeowner now has a dry basement.