Job Stories

Dave from Rochester had a problem with his sump pump. It used to work the way any pump should. It would rain, the water would enter the basement, and be evacuated by the pump. But recently, this wasn’t happening; the water would enter, and then pool up and flood the basement. This needed to stop as soon as possible! After seeing TC Hafford Basement Systems on his television, Dave thought we could help with his sump problem and gave us a call. We had a representative over to the home in no time to give him his free estimate. Dave chose what he wanted done and we got to work! We needed to start by taking the old pump out of the sump, and disposing of it. It would not be serving any further purpose. We then installed a SuperSump sump pump into the sump. This new pump will be more than enough for any amount of rain coming down around Dave’s home. The water entering the basement, then subsequently the pump, is pushed out through a PVC discharge line. Outside of the home, on the discharge line, we attached a special pipe known as an IceGuard. Aptly named after its functionality, the IceGuard protects the sump from backing up. Its unique design allows water to exit the sides of the pipe, should the lower end of the line become blocked by ice or other debris. Now Dave has a functioning pump and a dry basement that will remain dry year-round!

Dana from East Wakefield was having a problem with a couple of cracks that had formed in his basement. These two cracks would leak water into the basement during any heavy rain, and Dana needed something to be done about this. He searched the internet for a solution, and found it; TC Hafford Basement Systems. He contacted us immediately, and we sent a representative to give a free estimate of what could be done, and how much it would cost. After discussing options, the homeowner made his decision and we got to work. We stated the process of fixing the cracks by filling each crack with a sealant. This sealant is the first step of three for the installation of FlexiSpan. Secondly, we cover this sealant with a foam pad, this pad covers the crack completely and helps prevent water from leaking in around the first layer of sealant. Finally, the foam is covered over with a layer of sealant. This sealant holds it all in place, and acts as a final line of defense against water. The way FlexiSpan is structured allows for it to shift, should the wall around the crack alter at all; hence the name, FlexiSpan. Now this homeowner no longer needs to worry about water entering through these two cracks, they have been completely sealed off from outside moisture.

A homeowner in East Wakefield had a problem with their crawlspace. Every time it would rain, the crawlspace would flood, and this created the perfect atmosphere for mold to grow. Mold growth in the crawlspace is not only unsightly, but the spores could reach the interior of the home and cause health issues for the homeowner. Needing a way to not only prevent the mold growth, but to also waterproof their crawlspace, the homeowner called TC Hafford Basement Systems shortly after seeing us on their television. We inspected the crawlspace, gave the homeowner their free estimate, and we got to work. We began by installing a SmartDrain in the floor of the crawlspace. This way any water gathering there would drain out. Next, we covered the wall/floor joint of the crawlspace with a Drainage Matting. This mat will hold back moisture and allow it time to drain either back through the soil or into the SmartDrain. We then encapsulated the crawlspace with a CleanSpacec Liner. This covers the entire crawlspace except for the ceiling, completely locking out the moisture trying to enter. Finally, we installed a SaniDry CX dehumidifier. This will remove any remaining moisture in the air, as well as maintaining a dry, healthy atmosphere within the crawlspace in the future that is uninhabitable for mold. Now this homeowner has a dry, mold free crawlspace that will remain that way for many years.

Living in East Wakefield, NH, this homeowner wanted to begin to make use of their basement. They wanted to finish it so that they could comfortably spend time in the space. To get this done, they searched online for options and soon found us at TC Hafford Basement Systems. After talking with our office staff, they were set up with a free estimate from one of our sales representatives. The sales rep. took a look at the basement and the homeowner was ready to move forward with the project after being informed about their options. When our installation crew arrived at the home, their goal was to provide a more comfortable floor than the existing concrete foundation. They installed ThermalDry flooring tiles across the floor of the space. These tiles are topped with a firm plastic layer that will maintain a much higher natural temperature, compared to the cold concrete below. Below this top layer, the ThermalDry rests on a thick foam base. This provides comfort with each step, while small channels built into the foam can allow for any moisture build-up to find its way to the sump and flow out of the home. This will provide the homeowner will the flooring they needed to help complete their basement! With their new flooring, this homeowner can now move on to furnishing the space to finally finish it. The ThermalDry tiles will ensure the basement stays insulated and dry for years to come!

Homeowners from Milton Mills reached out to TC Hafford Basement Systems for help with their wet and musty basement. Our System Design Specialist met with the owners for a free estimate on how to best address their needs.   Our team installed a TripleSafe Sump Pump with an UltraSump Battery Back-Up. The inclusion of the UltraSump Battery Back-Up is important to keep water out of the basement even during power outages, which tend to be very common in New England during storms. Once the water gets to the TripleSafe Sump Pump, it has to go somewhere. A discharge line is connected and fitted with IceGuards to prevent freezing and buried. Water is taken away from the home where it is no longer a problem. Finishing out the waterproofing system was the installation of a SaniDry XP Dehumidifier to keep the humidity in the basement at a safe level. The Sani Dry XP drains directly to the TripleSafe, so the homeowner never has to worry about emptying a bucket of water, and their basement will always be protected against high moisture.

Homeowners from Milton Mills, NH reached out to TC Hafford Basement Systems for a free estimate to address their basement concerns. They felt their foundation and lally columns were starting to fail and wanted to restabilize everything, as well as waterproof the area to address the moisture in their basement and separate crawlspace. We came up with a plan to address each area's needs given the conditions in each space.   For their crawlspace we first installed CleanSpace with Drainage Matting to encapsulate the area. Drainage Matting is a durable barrier with dimples to help channel water and elevate the CleanSpace, keeping it clean. CleanSpace is a durable, inorganic vapor barrier that gets attached to the walls and seals up the crawl space, keeping moisture out. SprayFoam was installed on the rim joists and walls to insulate the area, keeping cold air out during the winter, making the space more comfortable, and saving the homeowner money on their energy bill. Finishing out the full waterproofing system of the crawlspace was the installation of a SaniDry Sedona dehumidifier which allows the basement to be kept at a safe humidity level all of the time.   For the basement area we needed to address the foundation issues with StableLock Wall System. StableLock uses modern concrete forming and shoring techniques to fill the voids of the existing wall and stabilizing it to leave a smooth wall. Traditionally, a failing foundation would be repaired but lifting the home and a new foundation being poured. The homeowner would have to move out for a period of time and the costs can be astronomical. With StableLock, the homeowner never has to leave the home and they can save money all while getting the benefit of a new foundation wall. Now that StableLock has been installed, the homeowner and their family can live in their home without being concerned that their safety is at risk.      

Wanting to cure their humidity and puddle problems in their basement, this Seabrook, NH homeowner called TC Hafford Basement Systems for help. System Design Specialist Rick Russell drove out to meet with the homeowner for a free estimate and worked with them to design a system that would meet their needs and protect the health of their home.   Replacing the old sump pump was a must for the customer to make sure water would be pumped out of the basement before it had a chance to form any puddles. A SuperSump was installed in place of the old sump and connected to a Buried Exterior Discharge line that takes the water far from the home where it won’t cause any problems. IceGuard was installed on the Discharge line to prevent ice from building up during the cold winter months, ensuring that the system will run smoothly year-round. Finally, a SaniDry Sedona Dehumidifier was installed in the basement to keep humidity at a safe level, preventing mold, musty odors, and keeping the space safe for storage. Now this Seabrook, NH home is protected, and the homeowner can use their basement to its fullest potential.

  This Hampton, NH home was purchased two years ago by the current homeowner and they had a few issues that needed to be addressed in the crawlspace so TC Hafford Basement Systems got the call. System Design Specialist Peter Folsom met with the homeowner and put together a plan on how to lift the sagging floor and protect the crawlspace from moisture.   CleanSpace is a proprietary crawl space encapsulation system developed by Basement Systems to address moisture, water intrusion, and mold problems in residential and commercial crawl spaces. The CleanSpace system typically involves the following components and steps: Moisture Barrier: CleanSpace utilizes a heavy-duty, durable, and puncture-resistant plastic liner that acts as a moisture barrier. This liner is designed to prevent moisture from the ground, walls, and air from entering the crawl space. Drainage Matting: A dimpled drainage matting is often installed beneath the CleanSpace liner to create an airspace and allow any water or moisture to drain away. Vapor Barrier: The CleanSpace liner acts as a vapor barrier, preventing the transmission of water vapor and moisture from the ground into the crawl space. Sealing and Insulation: The CleanSpace system involves sealing vents, gaps, and cracks to prevent outside air and moisture infiltration. Insulation options may also be provided to enhance energy efficiency. Dehumidification: A dehumidifier is recommended to control humidity levels in the crawl space, reducing the risk of mold growth and musty odors. The CleanSpace system aims to transform a damp and musty crawl space into a clean, dry, and healthier environment by effectively managing moisture and preventing water-related issues. It can help improve indoor air quality, protect structural integrity, and create a more comfortable living space above the crawl space. SmartJacks are engineered steel support posts that are strategically installed in the crawl space or basement of a building to stabilize and reinforce sagging or settling floors. These support posts are adjustable, allowing for precise leveling and support customization to address the specific needs of each situation. Key features of SmartJacks include: 1.      Strong and Durable: SmartJacks are made from high-quality steel, ensuring long-lasting durability and reliability. They are designed to withstand heavy loads and provide reliable support for sagging floors. 2.      Adjustable Design: The adjustable design of SmartJacks allows for precise leveling and support customization. Skilled technicians can easily adjust the height of the support posts to lift and stabilize floors to their original position. 3.      Customizable Installation: SmartJacks can be installed in various configurations to suit different foundation layouts and floor support requirements. TC Hafford Basement Systems’ professionals assess the specific needs of the building and determine the optimal placement and quantity of SmartJacks for effective floor stabilization. 4.      Transfer of Load: By providing solid support beneath sagging or settling floors, SmartJacks transfer the weight of the structure to more stable soil or load-bearing strata, reducing stress on the foundation and preventing further damage. 5.      Professional Installation: SmartJacks are typically installed by trained and certified professionals from TC Hafford Basement Systems. Their expertise ensures proper placement and adjustment, maximizing the effectiveness of the support system. Benefits of using SmartJacks include increased structural stability, improved floor leveling, prevention of further damage, and the potential to regain the original height and integrity of the floors. Additionally, SmartJacks come with a warranty, providing peace of mind for property owners.    

After reading about TC Hafford Basement Systems in the Yellow pages, Billy & Donna reached out to us. They had a basement in need of some waterproofing, as well as some other improvements that TC Hafford could provide. After examining the basement, Mike Morin had arranged for a crew to come out and get to work. Billy & Donna soon received the waterproofing they were looking for.Once working, the TC Hafford crew installed a WaterGuard system around the perimeter, along with an IceGuard outside the home, and a TripleSafe sump pump in between. The windows in the basement were covered on the exterior using beautiful SunHouse window covers, and the crawlspace under the home was finished off with a CleanSpace liner to keep out any moisture. The customer felt the crew did an excellent job, and was extremely satisfied with the end result of the installation process.

Clogged and dirty gutters are not only unsightly but can lead to damage not only to your roof but your basement as well. Ineffective gutters allow water to run off of a home’s roof, eroding the soil below, which can eventually damage the foundation, giving water the chance to penetrate its way into the basement. This Dover, NH, homeowner’s gutters were old and ready to be replaced, so they called Gutter Shutter by TC Hafford Basement Systems for help. System Design Specialist Josh Hamel met with the homeowner for a free estimate to show what the Gutter Shutter Seamless Gutter system would look like on their home. Gutter Shutter is formed and cut on the homeowner’s property, resulting in a seamless gutter that is sized perfectly for the home. Gutter Shutter can be cut as short or long as needed, and with the added protection of the Gutter Guard, any organic debris such as pine needles and leaves slides right off the gutter without the chance to cause clogs. A clog-free gutter ensures the system works year-round, and the homeowner’s foundation and basement are protected from water damage. The homeowner can also keep their ladder in the barn until it’s time to hang Christmas lights since they will no longer need to clean their gutters ever again.