Job Stories

A homeowner from East Waterboro was having problems with his sump pump. Water would regularly come back up through the holes in the top of the pump, and flood his basement. Needing solve this problem before putting his house on the market, the homeowner heard about TC Hafford Basement Systems through a realtor and contacted us the next day. We had a representative over to the home in no time to inspect the basement and give a free estimate of what we could do to stop the flooding. We got to work by removing the old sump pump. This old pump wasn’t able to keep up with the amount of water needing to be pumped out of the basement. To keep water out of the basement, we installed a TripleSafe sump pump in the sump. The TripleSafe contains three pumps, each serving its own purpose. The first pump is the primary pump, used for the bulk of the water. The second pump is there in case the primary pump fails or cannot handle the water. Finally, the third pump is a battery backup pump, in case of a power outage. The TripleSafe sump pump will maintain a dry basement for this homeowner, no matter how hard the rain falls!

Isolating a crawl space from moisture from the earth, is critical to a healthy and happy home. At this home in New Castle, NH, TC Hafford Basement Systems used multiple exclusive products to give the homeowner peace of mind and a healthy home.    CleanSpace with drainage matting underneath is installed to keep moisture from the earth out of the crawl space and a SaniDry Sedona will work to keep the humidity in the crawl space low. Perforated pipe will direct groundwater to the SmartSump where it will push water out to a discharge line and far away from the homeowners crawl space. In the event of a power outage, the UltraSump Battery Back Up is installed to protect the space without hiccup.   Not only does the homeowner no longer have to worry about their crawl space, but now they have a usable area for storage and their home is better protected against the elements. 

Leaky and clogged gutters had become a growing issue for this Greenwood, ME homeowner, and wanting to take care of the issue, they reached out to Gutter Shutter by TC Hafford Basement Systems.   System Design Specialist Josh Hamel drove out and met with the homeowner to go over Gutter Shutter and design a system that would surpass the expectations of the homeowner and protect the home from water damage. Wanting to keep the look of their home, the homeowner chose to go with a traditional white Gutter Shutter system that would blend into their home. The larger 6-inch gutter can handle more water, and the built-in shutter keeps organic material out, so clogging is never an issue.   The homeowner is able to relax knowing their home is protected, and they no longer have to worry about water pouring on their heads as they walk into their front door.

A Rye, NH homeowner contacted TC Hafford Basement Systems for help after frustrations with their old sump pump failing and constantly leaving a wet mess. System Design Specialist Mike P. met with their property manager for a free estimate to assess the best solution for their needs. We removed their old sump pump and replaced it with a brand new TripleSafe sump pump. The TripleSafe features two Zoeller sumps and a battery-powered backup to handle any pump or power failures. The TripleSafe drains water out of the basement and through an Exterior Buried Discharge line that is protected against ice buildup with IceGuard. The homeowner has been able to enjoy a dry basement and their property manager no longer needs to clean up a mess!

In an Alfred residence, a homeowner had been having trouble with a crack in his wall. This crack was allowing water to leak into the basement from the outside during rain. The homeowner wanted this taken care of ASAP, and contacted TC Hafford after seeing an ad on the television. We had a representative dispatched to take a look and give a free estimate shortly after being contacted. The homeowner made their decision and we got to work! To fix the crack in the wall, we started the process of applying FlexiSpan. FlexiSpan is a flexible three layer material used to keep out water and contort to any shifting of a crack. The first layer is a sealant sprayed into the crack. This first layer is then covered with a foam pad. This pad holds the sealant in place as well as allowing for the flexibility of the whole structure. Finally the foam is covered with the final layer, which is another layer of sealant. This three layer system locks out any moisture trying to enter through the crack. This crack is no longer something this homeowner needs to worry about.

We gave extra support to homeowners in Lyman, Maine - literally! The homeowners were experiencing some shifting in their floors and had some cracking walls in the interior of their home. We added support by installing a new supplemental beam, as well as a few SmartJacks. SmartJacks are zinc coated steel posts that provide immediate support and lift to the floors above. Since they are zinc coated they will never rust like traditional lally columns. SmartJacks can also be tightened and adjust over time to continue to give proper support to the home.

Homeowners from Lyman, Maine contacted us for help with their musty basement. They were concerned about mold developing in the space because of the humidity and musty odors. We installed our top of the line SaniDry Sedona dehumidifier. The SaniDry Sedona can remove over 100 pints of water per day from the air! It also features a MERV 8 filter that captures allergens like mold spores and dust. Keeping the humidity at a healthy level will prevent moisture, which in turn will prevent mold. 

A homeowner in Alfred, Maine, reached out to TC Hafford Basement Systems for an assessment on their existing gutter system, which wasn’t providing the necessary protection for their home. Our team arrived on-site, conducted a thorough inspection, and discussed the homeowner’s needs. Given the home’s unique structure and the frequent rains in the area, we recommended our Gutter Shutter system as the most effective solution. The Gutter Shutter system offers seamless performance, keeping debris out while channeling rainwater efficiently away from the home’s foundation. This setup not only eliminates the need for frequent gutter cleanouts but also ensures better protection against water-related issues that can arise from poor drainage, such as foundation erosion or basement leaks.   After installation, the homeowner was highly satisfied with the final result. Knowing they now have a reliable, low-maintenance gutter system gave them peace of mind, particularly with the upcoming rainy season. The Gutter Shutter system not only enhanced the curb appeal of the home but also provided long-term protection that reduced the need for ongoing upkeep. By choosing TC Hafford Basement Systems, this homeowner gained a lasting solution to a persistent issue, and they now enjoy the confidence that their home is well-protected against the elements.  

This Lyman, ME homeowner has lived in their home for over 28 years and after that amount of time you get to know the home and it’s problems pretty well. The homeowner knew that they had moisture issues in their basement and didn’t want the issue to go unchecked too much longer. Looking to live in a healthy and safe home, the homeowner called TC Hafford Basement Systems and booked a free estimate.   System Design Specialist Ron Bernard worked with the homeowner to design a waterproofing system for their home that would protect the health of the home and exceed the expectations of the homeowner. Mold has caused issues for the homeowner so getting the space dry was the first concern that needed to be addressed. WaterGuard was laid around the perimeter where needed and connected to a TripleSafe Sump Pump. WaterGuard captures water and channels it to the TripleSafe which is powerful enough to take large amounts of water and pump it out of the basement through a Buried Discharge Line. The Buried Discharge Line takes the water far enough from the home where it can no longer cause issues. To prevent ice buildup and ensure that the system works all year round, IceGuard was installed on the Discharge Line. In high traffic areas of the basement such as doorways, TrenchDrain was installed to capture as much water as possible and feed it to the TripleSafe Sump Pump. To finish up the waterproofing system, a SaniDry Sedona Dehumidifier was installed to keep humidity at a safe level where mold wont grow and the homeowners belongings wont be damaged. The Sanidry Sedona drains to the TripleSafe so the homeowner never has to worry about emptying a bucket of water and the dehumidifier will always run as it needs to.   To finish the homeowner’s basement system, SmartJacks were installed where needed to support the floor above and remove any bounce that the floors had. SmartJacks can be adjusted over time to meet the changing needs of the home and more can be added in the future if needed without interrupting the current system. Now the homeowner’s basement is dry, moisture free and the floors above stable. The home is not only healthier, but with yearly service and the TC Hafford Basement Systems warranty, the homeowner can live in their home with true peace of mind.

A homeowner in Harrison was having trouble with their current sump pump. They had contacted TC Hafford at a previous residence for basement work; and now gave us another call to get this new basement done! His current sump pump wasn’t pumping water like it used to. Water was starting to collect in and around the sump for extended periods of time. We had a representative head out to take a look and offer potential solutions. Once the homeowner decided on what they wanted done, we got to work! We started the job by removing the old pump. It wasn’t going to be doing the homeowner any good anymore. We then installed a SuperSump sump pump into the old sump. This new sump should do the trick when it comes to pushing out the water that gathers in the sump. Finally, on the outside of the house, we attached an IceGuard filter to the PVC discharge line. This will ensure water continues to drain should the lower end of the pipe become blocked by ice or debris. Now this homeowner is worry free with a dry basement!