Job Stories

This homeowner living in South Paris, ME had recently noticed the supports above their basement were beginning to dip in some parts. This instability worried the homeowner, and they sought a solution to their problem online. They soon discovered us at TC Hafford Basement Systems and called us right away to find out what we could do to help them. After sitting down and talking with one of our sales representatives during their free estimate, the homeowner decided right away they wanted us to take care of the problem for them. When our installation crew arrived at the home, their objective was to realign the bending segments of the supports back with their original positions. To achieve this, SmartJack piers were used. The installation of these began with small pockets being excavated into the floor beneath each location the joists in the ceiling needed support. Within these pockets is where the footing of the SmartJack piers were each laid down, being covered over by a layer of concrete once the piers were placed on top of each plate and secured to the joists above. Once solidly in place, each of these SmartJack piers can be adjusted on their top end so that they can force the supports back into position over time. Now this homeowner can rest assured, the misaligned supports beneath their home will no longer be a problem. The SmartJack piers will properly support the joists above this basement for years down the road.

A home in Kennebunkport had quite a nasty crawlspace, as well as an occasionally wet basement, and the homeowner thought it was time to do something about it. Having heard about TC Hafford Basement Systems from another satisfied customer, they quickly contacted us, and Peter Folsom went out to check out the property. Once the homeowner decided on what they wanted done, our team got to work. Working in the crawlspace, the team covered the floors and walls with CleanSpace Crawl Space Encapsulation System, which will keep any moisture from the ground locked out, as well as bacteria that might have tried to migrate into the crawlspace. The homeowner also had our team install a SaniDry XP, to keep the air humidity within reasonable levels; making the basement and crawlspace uninhabitable for mold. Over in the basement, the team installed a WaterGuard system to capture all the water coming into the basement through the ground and walls. This system was then connected to the SuperSump sump pump, which was put in to pump the water outside of the home.

A homeowner in Kennebunkport, Maine, recently underwent an energy audit that revealed significant insulation deficiencies throughout their home. Concerned about their energy efficiency and wanting a permanent fix, they contacted TC Hafford Basement Systems for a solution. Our team performed a thorough assessment, inspecting not only the attic but also the basement, where much of the heat loss was occurring.   We recommended Dr. Energy Saver spray foam for both the attic and basement. Spray foam creates a continuous air-seal that prevents drafts and eliminates cold air from penetrating these key areas. By insulating the basement, we were able to address the heat loss at the foundation level, which is a critical area often overlooked. Along with this, we suggested insulating the attic floor with TrueSoft cellulose to increase the home's ability to retain heat, and we used Zip Foam to air-seal the attic floor, ensuring no warm air would escape through gaps.     The homeowner was impressed by the comprehensive approach we provided, as it addressed the insulation issues from the top of the home all the way down to the basement. These solutions would not only make the house more comfortable year-round but also deliver lasting energy savings. The homeowner expressed great satisfaction with how much better insulated and energy-efficient their home had become for the long term.

A homeowner in Kennebunkport, Maine, recently reached out to TC Hafford Basement Systems to address ongoing issues with rainwater pooling near their foundation. Recognizing the importance of a dependable gutter system to protect their home, they requested our expertise in finding the best solution. After an on-site assessment, we determined that the Gutter Shutter system would be ideal for their needs, providing a sturdy and maintenance-free approach to effective water management. Our team quickly installed the Gutter Shutter system, known for its heavy-duty construction and clog-resistant features. With this system, rainwater is directed safely away from the foundation, significantly reducing the risk of soil erosion and water damage. The unique design of the Gutter Shutter also prevents leaves and debris from entering, ensuring an efficient flow year-round with minimal upkeep.     Upon completion, the homeowner expressed their satisfaction with the installation. They noted the system’s seamless appearance and appreciated the reassurance it brought, knowing their home was now well-protected against future rainfall. 

A homeowner in Kennebunkport, Maine, reached out to TC Hafford Basement Systems for a gutter estimate to protect their home from water damage. After performing a thorough assessment, our team determined that the most effective solution would be to install the Gutter Shutter system, complete with a Rain Chute. The Gutter Shutter system offers superior protection, it can handle more water than standard systems, preventing overflow and water damage to the home’s foundation and landscaping. This was particularly important in this case, as the homeowner wanted to ensure their property remained safe from the risks associated with uncontrolled water runoff, such as basement flooding, soil erosion, and foundation cracks.   The Rain Chute was included to direct water further away from the foundation, offering even more comprehensive protection. This setup is designed to keep water from pooling around the house, reducing the risk of leaks and structural issues. Once the project was completed, the homeowner was highly satisfied with the results. They appreciated the professionalism of the installation team and the peace of mind knowing their home is now well-protected from water-related issues for years to come.  

Since 1967, this Arundel, ME, homeowner has lived in their home, and over time they have noticed their floors sagging more and more. With braces rotting and not wanting the problem to get worse, the homeowner called TC Hafford Basement Systems to book a free estimate. System Design Specialist John Wright met with the homeowner and worked with them to design a system that would meet the needs of the home and keep the homeowner safe.   The floor above needed to be braced and supported to level the floor and prevent sagging from happening in the future. SmartJacks were installed where needed with the addition of a new Supplemental Beam. SmartJacks can correct problems such as sloping and overly springy floors and out-of-level door frames. Because of the design of SmartJacks, they can be adjusted overtime as needed to compensate for changes in the home. SmartJacks are galvanized for corrosion resistance and can be used with the CleanSpace system if an area is plagued with high moisture or water issues. Now that the SmartJacks are installed, the homeowner is able to have a level floor without it feeling like a trampoline, and their home is no longer at risk of wall cracks or unsafe living conditions.

A homeowner in Weld was beginning to notice a smell coming from his basement. He had recently had the space waterproofed with a WaterGuard system, but the moisture was still persisting in the air. This was allowing a small amount of mold to grow. Seeking a way to prevent the mold from spreading, the homeowner called TC Hafford Basement Systems, and we were on the job! Even though water was being kept off of the floor, moisture was still finding its way into the air. To prevent this from continuing, we installed a SaniDry XP dehumidifier within the basement. This dehumidifier takes in the moist air surrounding it, and dries it out. Once dry, the air is shot out into the basement, forcing more moist air back towards the SaniDry. This creates a cycle unitl all of the air within the space is dry. This new dry air will eliminate the habitat in which the mold can grow, killing it off. This homeowner now has a perfectly waterproof basement!

When this homeowner living in Weld, ME began to notice moisture beneath their home, they needed to have it dealt with as soon as possible. Leaving the state for a while, the homeowner did not want to come home to a flooded home and mold problems. Needing both their basement and crawlspace protected from the elements, the homeowner was unsure where to start. To find out how to get the job done, the homeowner searched online and soon found TC Hafford Basement Systems. They called us up and we dispatched our sales rep. to give the homeowner a free estimate on the cost. After this, they gave us the green light to get started on waterproofing their home. When our installation crew arrived at the home, they first began work on the crawlspace. TO keep water from entering, a vapor barrier was to be used. First, a Drainage Matting was laid across the dirt floor of the crawlspace. The Drainage Mat has holes throughout it and sits elevated off the floor slightly. This enables water blocked by the finished barrier to flow out through the dirt using the channels below the mat. Next, a CleanSpace liner was used to encapsulate the crawlspace completely. This covered the floor and walls of the space with a thin white sheet, sealing off the interior of the crawlspace from any leaking moisture and finishing the vapor barrier installation. Moving to the basement, a sump system would be installed to prevent water from gathering on the floor of the basement. A SuperSump sump pump was placed inside the concrete basement floor and an UltraSump backup battery was connected nearby. The SuperSump can pump over 2,600 gallons of water from the home every hour, plenty of power to keep out any leaking rainwater. The connected UltraSump will provide the SuperSump with power during any outages in the home, protecting the home from especially heavy storms while the homeowner is away and charging when power returns. The pumped water exits the home through a PVC discharge line, where it flows a distance away from the home. Attached to this line are two special pipe segments to further the protection of this basement. The first was an IceGuard pipe segment attached just beyond where the line exits the home. The IceGuard has upward facing holes built-in, to allow for trapped water to escape the line. This will prevent ice inside the line causing the water to backup inside the home and flood the basement. Finally, a LawnScape discharge port was added to the end of the line. The LawnScape section ends the line with a grate, blocking debris from entering the pipe while allowing the water to freely flow. With these improvements to their home, this homeowner can now leave for extended periods of time without needing to worry about their home flooding while they are away. The SuperSump system and CleanSpace encapsulation will ensure this home stays dry for years into the future!

A couple in Peru was having trouble with a flooding basement. Their basement would regularly gather up to three inches of water on the floor. Looking for a way to seal out any moisture, the homeowners visited a home show in Bangor. This is where they found TC Hafford Basement Systems, and they knew we could assist them with all their basement troubles. They set up a meeting and we got to work on the home! To start on the basement, we dug out the interior perimeter of the floor. This enabled us to lay our WaterGuard pipe system under the floor. It was then covered with loose rocks and cement to conceal it without hindering functionality. The WaterGuard pipes are designed in such a way where they collect all the water trying to press up through the foundation. The water is guided to the sump within the basement, where we installed a SuperSump sump pump. The SuperSump was given an UltraSump backup battery to keep it running in any condition. The water pumped out by the SuperSump traveled through an IceGuard piece of pipe we attached on the exterior of the home. The IceGuard would allow water to flow normally, while in the event of the pipe clogging, allowed the water to exit the sides of the pipe. With this waterproofing in place, a flooding basement was a thing of the past for this couple!

A couple in Gorham was looking experiencing moisture gathering in their crawlspace. They needed a proper vapor barrier to help keep out this water. Looking for the right company for the job, they came across TC Hafford Basement Systems one day while watching television. They called us soon after to set up a meeting with one of our representatives. We gave them their free estimate, and they chose to go ahead and have us install a proper vapor barrier for them. We sent in our crew and got to work! We began installing the vapor barrier by laying down a Drainage Matting. This mat lays against the wall/floor joint around the inside perimeter of the crawlspace. This is where most of the water coming in will coalesce and the mat allows this water time to drain, without it reaching the interior of the crawlspace. Next, we encapsulated the crawlspace with a CleanSpace Liner. This is a thin plastic sheet that covers everything except for the ceiling of the crawlspace. This will lock out any moisture trying too finds its way into the interior of the crawlspace. Whether it’s trying to pool up on the floor or make its way into the air, no water is going to be entering the crawlspace from the outside anymore. Now this couple has a proper vapor barrier, thanks to CleanSpace.