Job Stories

A homeowner in Gorham, Maine, reached out to TC Hafford Basement Systems to explore an upgrade for their existing gutter system. They were particularly interested in the Gutter Shutter system, which is designed to prevent clogs and keep water flowing away from the home, ensuring long-term protection from rainwater damage.   After a thorough assessment, our team recommended not only the Gutter Shutter system but also RainChute for additional protection. By combining these two systems, we ensured the home was fully safeguarded from water damage by directing rainwater away from the foundation and keeping debris out of the gutters. The homeowner was delighted with the final result, feeling confident that their home is now better equipped to handle heavy rains without the risk of foundation issues or water damage.

TC Hafford received a call shortly after some heavy rain when Darlene’s finished basement had suffered a good amount of water damage. Darlene had heard of us through another satisfied customer, and knew we were the ones for the job. Our rep, Phil Sprague, had gone out to inspect the basement, before calling to have our guys come out to implement the solution. Darlene decided to go with a near perfect waterproofing system; having a full WaterGuard running the perimeter, leading to the SuperSump sump pump, which would pump the water out through the IceGuard outside the basement. Our crew also sealed up several cracks in the basement walls using FlexiSpan to make sure water never leaks through those cracks again. Now that her basement has been waterproofed, Darlene will no longer need to worry about having any water damage to her basement or belongings ever again!

The homeowner in Biddeford, ME, reached out to TC Hafford Basement Systems after noticing that their pool deck’s concrete slabs were gradually sinking. Concerned about potential tripping hazards and worsening damage, they decided to explore options for leveling the concrete. After researching the PolyLevel solution, which uses an advanced polyurethane foam to lift sunken slabs, they scheduled an assessment with TC Hafford.   A technician came out to the property and conducted a thorough evaluation of the deck. After explaining the process in detail, including how the lightweight foam expands to fill voids beneath the concrete, the team got to work. Small holes were drilled into the slab, and the foam was injected beneath the concrete, carefully lifting each section back to its original level. The customer was particularly impressed by the efficiency and cleanliness of the procedure. Not only did the deck look seamless once the injection points were patched, but they were also able to enjoy their pool deck later that day due to the quick curing time of the PolyLevel material. They felt a strong sense of relief seeing the even surface and knowing the deck was now stable and safe for family and friends.     Overall, the homeowner appreciated TC Hafford's professionalism and felt reassured by the quality of the work, which brought peace of mind and a noticeable improvement to their outdoor space. This experience underscored for them the value of having the job done right by a reputable team with the right tools for the job.

A homeowner in Sumner, Maine, reached out to TC Hafford Basement Systems due to persistent water issues in both their crawl space and basement. The excess moisture had led to concerns about structural integrity and potential mold growth. Upon inspection, our team found that water seepage was causing significant damage and worsening the air quality in the home. The homeowner’s crawl space was damp and musty, and in need of some serious upgrading. To address the problem, we recommended Dr. Energy Saver spray foam insulation to create an airtight seal, enhancing the crawl space’s energy efficiency and preventing further water intrusion. We also installed the CleanSpace system, a durable water vapor barrier designed to prevent moisture from entering the crawl space. This combination not only controlled the water but also improved the overall energy efficiency of the home, providing the homeowner with long-term peace of mind.  

Our Stratton, ME  homeowners reached out to TC Hafford Basement Systems looking to install a SaniDry Sedona dehumidifier in their garage. They had a SaniDry at a previous property they owned and they loved it! System Design Specialist Adam H. met with the homeowners to review the issues they were having. Foreman Greg D. installed a new SaniDry Sedona. The homeowners were super happy to have help keeping their space dry and usable!

A clogged gutter is more than just an annoyance; it can cause soil erosion around your home. This erosion can lead to water leaking into your basement and even damage your flower beds. To address these issues, this homeowner contacted Gutter Shutter by TC Hafford Basement Systems for a solution. With Gutter Shutter, there's no need to climb on your roof to remove leaves and debris, and no more worries about soil erosion. Now, this homeowner is protected from the rain and enjoys peace of mind.

A homeowner in Saco was having trouble with water leaking into their basement through a crack in the wall. This crack was allowing enough water into the basement to form pools on the floor. The homeowner, looking for a way to put an end to this, soon heard about TC Hafford Basement Systems from a friend. They called us the next day, and we gave them their free estimate. They then decided on what they wanted done, and we started work on the basement. We needed to seal the crack, and the best way for us to do this was to apply FlexiSpan to the crack. To start, we filled the crack with a sealant, this is the first line of the defense against water entering the basement through the crack. We then covered over the sealant with a foam mat, which give the FlexiSpan its flexible nature. Finally, we applied a second layer of sealant over the top of the foam. This holds everything in place, and forms the water tight seal, locking out any moisture trying to enter the crack. This FlexiSpan will ensure this homeowners basement will remain dry, safe from any water that would have previously entered through the crack.

A homeowner in Saco, Maine, living in a two-story colonial, contacted TC Hafford Basement Systems in need of a reliable gutter system. With the New England weather in mind, they didn't want to delay the installation and were eager to get a system in place as soon as possible to protect their home from potential water damage. After our on-site evaluation, we recommended the Gutter Shutter system. This seamless, maintenance-free gutter solution would provide the protection the homeowner was looking for, without the hassle of frequent cleaning or the worry of clogs that could lead to foundation or basement issues.   The installation was completed swiftly, meeting the homeowner’s expectations for both speed and quality. They were very satisfied with the end result, knowing that their home was now equipped with a high-performance gutter system that would effectively manage rainwater and safeguard the structure for years to come. By choosing TC Hafford Basement Systems, this homeowner gained peace of mind and a dependable solution that would keep their home secure, without any unnecessary delays.  

A homeowner in Saco, Maine, reached out to TC Hafford Basement Systems looking for a reliable gutter solution. Given the home’s height and the need for efficiency, they wanted a system installed as quickly as possible to prevent water damage to the property. After evaluating the home, we determined that the best course of action would be to install the Gutter Shutter system along with the LawnScape outlet and the complete Raindrop system. The Gutter Shutter system is designed to prevent clogging and eliminate the need for constant maintenance, ensuring that water is effectively directed away from the home. This protects the foundation and basement from potential flooding, which is especially important in Maine’s climate where heavy rains can be frequent. The LawnScape outlet further directs water away from the property, reducing the chances of soil erosion or pooling near the home’s foundation. Finally, the Raindrop system offers additional debris protection, allowing water to flow through the gutters without blockages. This combination creates a highly effective, low-maintenance solution, which was ideal for the homeowner’s needs.   By the end of the project, the homeowner was extremely satisfied with how smoothly the installation went and how much better their home was protected against water damage. This installation not only provided peace of mind but also ensured the home would remain safe from water-related issues for years to come.  

This Saco, ME, homeowner developed an issue in their basement in the last six months where water would come in and begin to ruin their finished walls. Eager to finish their basement and turn it into a usable area, they knew that they had to wait until puddles weren’t forming on their floor when it rained. The homeowner went online and booked a free estimate with TC Hafford Basement Systems. System Design Specialist Ron Bedard met with the homeowner and worked with them to design a waterproofing system that would allow the homeowner to turn their wet basement into the space of their dreams.   To begin the waterproofing process, WaterGuard was installed around the perimeter of the basement to catch and channel water to the new TripleSafe Sump Pump. The TripleSafe Sump Pump houses two Zoeller sumps and an additional battery backup in case of a power failure during a storm, keeping the basement protected. In high-traffic areas such as doorways, TrenchDrain was installed and connected to the WaterGuard. A SaniDry Sedona Dehumidifier was installed to keep the humidity in the basement at a safe level, and because the SaniDry drains directly to the TripleSafe, the homeowner never has to worry about emptying a bucket. To finish the waterproofing system, the TripleSafe was connected to a brand new External Buried Discharge line. The Discharge line takes the water far from the home, and with the installed IceGuard, ice buildup won't be a problem, and the system will function all year long. The homeowner is happy that they can finally finish their basement without the risk of their hard work and money going to waste.