Testimonials for TC Hafford Basement Systems

Mike Pinard provided us with a friendly, thorough, and complete presentation prior to getting work done with TC Hafford: he and the office staff were well-educated, professional, and courteous. If I ever need a pump system in the future, TC Hafford will be my first call. 

The young man that did the work was very polite and clean!

When I called TC Hafford Basement Systems to set up my free estimate, their office staff did a great job setting up the appointment. The salesperson who arrived later did a very good job going over what needed to be done to help waterproof my home. The installation crew did a great job and I was content with their clean-up after they finished. Overall, I’d say TC Hafford did a very good job helping me with the moisture problem beneath my home!

We are thrilled! As you know, it was hard to commit that kind of money on a basement, but the end result really exceeded our expectations. I expected a dry basement - but I hadn't expected the overall transformation into usable space. It sounds weird to say this but I actually find myself looking for reasons to work down there (my 2-year old daughter begs to go "play in the basement" which is both hilarious and a testament to how different it is - she used to say "no basement, scary") I think the overall proof of the success will be once get through a couple of deluges - but everything I have seen so far makes me confident the system can handle it.

Overall a good experience - persistent in working through issues cheerfully. 

Your crew did a fantastic job on a problem basement/crawl space. They were fast and efficient. It was worth the expense.

Your sales person explained the system to me very well. The installation crew was very knowledgeable. Overall, I was satisfied with the job done by TC Hafford!

When we called TC Hafford Basement Systems to get our basement waterproofed, we were greeted by their wonderful office staff; they were very helpful. The sales person they sent to our home to review the basement prior to the job getting done was a great guy and polite. The installation crew who arrived shortly after was also polite and hardworking! We were 100% satisfied with the work they did on our home, they did a great job! Overall, everyone was so nice & professional. They understood our time constraints and worked with us to get the job done before we sold our home.

Upon calling TC Hafford Basement Systems, I was greeted by their office staff who did a good job helping to set up my free estimate date. When the salesperson arrived to give their presentation, they did a good job making everything clear. The installation crew also did a good job with the work on my basement floor. I chose TC Hafford for how easy it was to work with them, and I was left satisfied with the completed job.

This system is an excellent solution for my wet basement problems that I have been trying to solve for 30 years. I'm very pleased it is no longer a concern that I now have a useable space down there.

The office staff at TC Hafford Basement Systems was very pleasant to talk with when I called to set up my free estimate. The salesperson was both professional and pleasant when they went over the details of the work. The installation crew was also professional, as well as knowledgeable. I was very satisfied with the job they did for me to help waterproof my basement. It has been a refreshing experience to work with this company!

The office staff at TC Hafford Basement Systems was absolutely wonderful! They assisted us in scheduling our free estimate. The salesperson who did the inspection was wonderful. They installation crew that got the work done on our basement was outstanding. Overall, I am extremely satisfied with the job TC Hafford did for me!

The office staff at TC Hafford Basement Systems was very helpful when I called to set up my free estimate. The salesman that arrived to do the inspection had a great presentation. The installation crew was wonderful, and they cleaned up well after they finished. I was completely satisfied with the work TC Hafford did for me!

The installation crew was great. They were punctual and courteous and answered all of my questions.

Looking forward to a dry basement this winter and spring. The extra money will have been worth it to get the job done right the first time. When the job was nearly complete, Mike noticed a wet spot on the floor. After some checking, he moved the insulation at the top of the wall and found that the box sill was all wet. I had a leak in the roof that I was unaware of. Water was running down the inside of the wall. I fixed the roof, I'm glad Mike found it before more damage was done. Mike is a good man, you need to give him a raise.