Testimonials for TC Hafford Basement Systems

Mike was great! Friendly, professional, and clear in his walk through of the process and made me feel confident.  The office staff was very professional, responsive, enthusiastic, and easy to work with in coordinating everything.

The office staff at TC Hafford Basement Systems did an excellent job working with my schedule to set up a time for my free estimate. The salesperson was very good at explaining what needed to be one to help waterproof my home. When the installation crew arrived, they were also excellent. The crew cleaned up well before they left and did a very satisfactory job.

“I am very happy with the outcome of the project and will contact TC Hafford in the future for any basement needs.”

The sales person for TC Hafford Basement System was very informative and listened to our needs! The office staff was especially friendly & helpful. We were greatly satisfied with the job done, the installation crew was professional and quick. They did a terrific job, as well as getting it done in a timely fashion.

The office staff at TC Hafford was quite helpful when I called asking about a free estimate. The salesperson who did the inspection took his time and talked with me about the problem. When the installation crew got the job done, they knew what they were doing! Overall, I’m very satisfied with the work they did on my home!

Everyone so nice and took time to explain the job and to set things up that would help us.

Hiring TC Hafford Basement Systems introduced me to their excellent office staff and sales person. I was extremely pleased with the Mike in particular, he was very knowledgeable. Rick took the time to explain what would be done and answered all of my questions. Overall, I was very satisfied!

When we contacted TC Hafford Basement Systems to have our basement waterproofed their office staff did an excellent job setting us up with a free estimate. The sales representative did a great job explaining what the problem in our basement was exactly and what we needed done to remedy the situation. The installation crew were also excellent when they arrived to do the job. We were left very satisfied with the work done by the TC Hafford crew. 

When I called TC Hafford Basement Systems to get work done on my basement, the office staff did a fine job setting me up with my free estimate and were very helpful. The sales representative who did the free estimate was pleasant and was very thorough. The installation crew who arrived to get the work done was great, especially Rick. I was very satisfied with the job TC Hafford did for me! I chose TC Hafford for the quality of their work and their reputation; perfection! I would like to say that Ricky Strayer is wonderful young man. He was super; he knew his job and took pride in his work. I would definitely request him again for any work that we might need.

The office staff at TC Hafford Basement Systems did a good job working with my schedule when I called to set up a free estimate. The salesperson had a very good presentation and was thorough. The installation crew that arrived right on time was very helpful with moving some heavy things out of the way. I chose TC Hafford for their reputation and because they could get the work done in a single day. I’m very satisfied!

Dear Mr. Hafford,Do you realize what an unbelievable staff you have? I’m sure you do because everyone who I interacted with was incredibly caring, concerned, friendly, competent, down to earth, efficient, professional…I could go on…Every encounter whether in person, on the phone or via email was so satisfying and productive.Ali, Kristy and Erin responded to many phone calls and emails and each one left me feeling like my situation and issues were no big deal and could be addressed. I have expressed to them how much I appreciated their kindness but I wanted you to know tooJustin and crew’s installation of my sump pump was smooth and fun to have them around. I have specifically requested them to install my windows in May.Mike Morin was fabulous when I had to talk to him about the latex paint on my wall and my concern for mold, as I read in the booklet, if I applied wall covering. And Mike, who came to my house to measure my windows was also super knowledgeable and just a really nice person.Even the folks who answered the phone to direct my call are kind and enthusiastic. It seems that everyone at TC Hafford loves their job!You have a fantastic team and I hope my appreciation extends to your gratitude for a job well done by everyone.

When asked their top reasons for picking us, Gloria & John said it was a call back coupled with our knowledge and experience with the product that helped them choose us.

The office staff at TC Hafford Basement Systems was very professional and courteous. The sales person who did my free estimate did a nice job explaining the process. Ricky, who installed the products, was excellent; a great worker and polite. I was very satisfied with the work TC Hafford did for me! Again, Ricky Strayer is a great worker. TC Hafford is lucky to have someone with such a great work ethic.

I was very satisfied with the job TC Hafford Basement Systems did on my basement. The cleanup was quite satisfactory. Their office staff was perfect, and I was very pleased with the sales representative.

You guys do the best quality work, we really love the finished product!