Job Stories

This homeowner living in West Baldwin, ME wanted to use their basement as more of a livable space. Dampness, however, had made this difficult and they needed a way to keep the moisture under control. After looking around for a way to achieve this, they were soon referred to us at TC Hafford Basement Systems. They called us and we set them up with a free estimate. They soon spoke with our sales representative and agreed on the solution we suggested. We then dispatched our crew to begin work on the space. Once our crew arrived at the home, they got started on eliminating the moisture in this basement’s atmosphere right away. A SaniDry XP dehumidifier was installed on the floor of the basement to do just this. The SaniDry will take in the damp air surrounding it, separating any moisture from this collected air. The moisture is then passed to a Condensate Pump installed nearby. The pump will force the water out of the home while the SaniDry circulates the dried air back into the basement. This process will continue until the basement air is healthy and dry again. With this new system installed, the homeowner can now comfortably make use of their basement without unpleasant musty air. The SaniDry XP will quickly eliminate this basements moisture problem!

This Waterville, ME, homeowner has had a consistent leak in their basement since moving in, which has led to their basement floor being damaged. Wanting to finish their basement without their hard work and money going down the drain, the homeowner booked a free estimate with TC Hafford Basement Systems. System Design Specialist Ken Castillo worked with the homeowner to design a waterproofing system specifically for their needs.   WaterGuard was installed around the perimeter of the basement where needed to catch and channel water to the new SuperSump Plus. The SuperSump Plus features a battery back up system and the larger TripleSafe Sump Liner for the easy addition of a second Zoeller sump pump if needed in the future to offer the homeowner three levels of protection. An External Buried Discharge line is installed and connected to the SuperSump Plus to drain the water from the basement out of the home and far away, where it will no longer be a problem. To prevent the system from ice buildup and keep the system running during every season, IceGuard was installed on the Discharge line. The homeowner is now able to refinish their basement floor without the risk of it being damaged by water, and they can finally use the space as it was intended.

A Homeowner in Sanford, who was investing in a new property, had water leaking into his basement through the block foundation. This was a major problem, and he immediately searched the web for a solution. Deciding on TC Hafford Basement Systems, this homeowner had come to the right place. After contacting us, Peter Folsom was dispatched to check out the basement and see what could be done to ratify the issue. Once the homeowner and Peter agreed on a fix, our crew was sent in to get to work. To keep the water out of the basement in the future, TC Hafford constructed a WaterGuard to catch water as it enters, guiding it to the newly installed SuperSump sump pump, which carries the water out of the basement. Now with a dry basement, and a system in place to keep it dry, this homeowner could feel much more confident in his investment.

A homeowner in Sanford, Maine reached out to TC Hafford Basement Systems with concerns about how water was affecting their home’s exterior. After scheduling a comprehensive inspection, we assessed the property and identified the ideal solution: our advanced Gutter Shutter system. This recommendation was made not only to protect the foundation but also to ensure the home’s long-term resilience against future water damage.   The installation was a seamless process, including the complete Gutter Shutter system along with durable downspouts and additional elements to maximize the water diversion. The homeowner was pleased to see the result—a reliable, low-maintenance system designed to keep their home dry and protected, even during the heaviest rain.  After the project was completed, the homeowner expressed their appreciation for the solution's effectiveness and remarked on the noticeable improvement it brought to their property. They felt a new level of confidence in their home's ability to weather the elements, thanks to our team’s expertise and commitment to quality.  

A homeowner in Sanford, Maine, recently reached out to TC Hafford Basement Systems for a durable solution to handle his home’s water management needs. Over the years, he’d dealt with issues like gutters clogging and water pooling near his foundation, causing concerns about potential damage. Understanding the importance of a strong, dependable gutter system, he chose to invest in the Gutter Shutter—one of the most reliable, low-maintenance systems available.   The Gutter Shutter system is designed to protect against clogs, thanks to its built-in hood that shields the gutter channel from leaves and debris. This design allows rainwater to flow freely through the gutter, directing it safely away from the foundation and preventing any potential issues caused by water damage. Another advantage of the Gutter Shutter system is its robust construction; made from heavy-duty aluminum, it’s built to withstand extreme weather and provide peace of mind year after year.   Once we installed the system, the homeowner expressed how satisfied he was with the outcome. He appreciated the seamless integration of the Gutter Shutter with his home’s exterior, along with the peace of mind it provided. He no longer has to worry about clogged gutters or regular maintenance; the Gutter Shutter does the hard work of keeping his home protected from water damage. Knowing his foundation is now safe from heavy rains, he can look forward to enjoying his home without the hassle of constant gutter upkeep.     With the Gutter Shutter system in place, this homeowner can rest assured that his property is ready to handle Maine’s rainiest seasons, year after year.

Amy in Roxbury was experiencing a problem with her basement, it would take on water during rain, then remain damp for days afterward. This was a problem because it was making her basement useless. She couldn’t use it for storage, or a place to reside, the water was making sure of that. Amy logged onto her computer and searched the internet for a solution, soon finding just that. TC Hafford Basement Systems was just what Amy needed, to fix her damp basement. We gave her a free estimate and then got to work! Our crew started by excavating the interior perimeter of the basement floor. This new trench made room for us to emplace our WaterGuard piping system. This is a special type of pipe that captures water as it enters through the floor or walls of the basement, guiding it to the sump before it can cause any damage. In the sump, we installed a TripleSafe sump pump. This is a device with three separate pumps. The secondary pump is for when the primary pump either can’t handle the water, or malfunctions for any reason; whereas the third pump is a battery-operated pump in case of a power outage. This pump pushes the water up and out of a PVC discharge line. Following the discharge line outside, we attached an IceGuard piece to the line. This unique piece will allow water to continue to escape, even if the lower end of the line becomes blocked by ice or debris. Now Amy can use her basement space however she pleases, without fear of water damage!

As soon as this Roxbury, ME homeowner noticed the wall of their basement bowing inward, they knew something was wrong. After a quick search online, they knew they would need professional help fixing their wall and they found just the company for the job. Once they visited our TC Hafford website, they called our offices to set up their free estimate. When the homeowner sat down with our sales rep. and went over their options, they were ready right away for us to get started on the repairs. When our installation crew arrived at the property, they got started on fixing the wall using 8’ PowerBrace beams. First, the locations for the installations were marked and framing for the lever brackets was attached to the supports along the ceiling. Next, the PowerBrace beams were placed along the wall in the marked locations, fitted to the lever brackets in the ceiling. With the top of the PowerBraces secured to the ceiling supports, the bottoms were tied down using concrete screw anchors. Once fully installed, the lever brackets at the top are tightened to hold each PowerBrace tight against the wall, forcing it back into place over time. With their wall secured, this homeowner can now rest assured they won’t come home to a collapsed basement. These PowerBrace beams will keep this basement wall where it is supposed to be in the future.

When this homeowner living in Roxbury, ME began to have trouble with water gathering in pools on their basement floor, they knew it was time they got a sump installed to remove the water. To get this done, they called us at TC Hafford Basement Systems after finding our website through an online search. After meeting with our sales representative and receiving their free estimate, the homeowner gave us the green light to begin work on their basement. When our installation crew was able to make it out to the home, they began work on installing a SuperSump system in the floor of the basement. The SuperSump is capable of pumping over 2,600 gallons of water from the home through the PVC discharge line every hour. This sump is supported by a nearby UltraSump backup battery. The UltraSump will provide the SuperSump 11,000 gallons worth of water removal power if the home were to lose power during a rainstorm before requiring a new charge. This should protect the home from any major flooding that might have overwhelmed the system during power outages. Finally, an IceGuard pipe segment was attached to the discharge line outside the home. This piece allows for any water blocked by ice or other debris to escape the line before reaching back into the basement and gathering on the floor. With their newly waterproofed basement, this homeowner can now make use of the space without the need to fear potential water damage affecting their belongings. The SuperSump system will keep this basement floor water-free for years to come!

This homeowner in South Berwick wasn’t very happy with the windows they had in their basement. They were leaky, and didn’t look very good. This led them to contact TC Hafford Basement Systems to get the job done! The three windows in the basement were taken out, and replaced by three Everlast Basement Windows, which are waterproof and extremely durable. The homeowner also purchased two SunHouse Basement Enclosures, as well as two domed covers for their new windows. These keep water and debris away from the new window, while the white painted interior of the SunHouse Enclosure will reflect plenty of light into the basement.

This home owner in South Berwick, ME was having trouble with water coming into their basement and decided to call TC Hafford Basement Systems. Utilizing WaterGuard, TrenchDrain and a TripleSafe system, we were able to protect this homeowners basement and give them peace of mind.   When our installation crew arrived at the home, they got started on this basement floor by excavating a shallow trench into the perimeter of the floor. Within this new trench, they were able to lay WaterGuard surrounding the basement floor. Buried beneath a fresh layer of concrete, these pipes will collect any water entering this basement as it passes through the typical entry point, the floor itself. The water then travels through these pipes to the sump where it enters the TripleSafe pump installed within. The TripleSafe unit houses three pumps, each activating at different times to keep the basement water-free around the clock! The first and second pumps may be active at the same time, with the secondary pump only activating if and when the primary becomes overwhelmed. This leaves the third pump, which is powered by an internal battery as opposed to the other two pumps running off the power in the home. This will enable the TripleSafe to keep removing water from the home even during a power outage. Any water leaving the home through the sump will exit through a PVC discharge line that carries the water a distance from the home. With these waterproofing systems in place, this homeowner should soon notice their basement remains dry even during the exceptionally wet time of year. The WaterGuard & TripleSafe installations will keep this basement water-free for years to come!