Job Stories

A recent basement waterproofing project in North Hampton, NH, demonstrates our team’s commitment to delivering reliable solutions and remarkable service. We were contacted by a real estate agent on behalf of a buyer preparing to purchase a house. The home inspection had discovered water penetrating the basement through a foundation crack, which posed a significant obstacle in the property sale. Our Customer Care Specialist promptly scheduled an inspection with one of our experienced System Design Specialists, who conducted a thorough assessment of the basement. We determined that the combination of a foundation crack and inadequate moisture management was allowing water infiltration, which could potentially lead to mold growth and further structural issues. Based on the findings, we recommended installing our TripleSafe Sump Pump system and the CleanSpace Wall System. The TripleSafe system ensures comprehensive protection against water intrusion, offering redundancy with its two distinct pumps, including a battery backup for power outages. CleanSpace provides an effective barrier, which prevents moisture from entering through the walls, helping maintain a dry environment within the basement. Our skilled production team installed the solutions with precision.  Upon completion, the homeowner’s basement was transformed into a dry, secure space, eliminating the moisture issues and increasing the property’s marketability. Our systems provide long-term peace of mind, ensuring that the basement remains dry and usable regardless of the weather. This job not only met the immediate needs of keeping the home dry but also aligned with our mission to provide WOW service to facilitate the sale of the home.

A homeowner in Limerick was having water enter their basement through the floor and walls. This was immediately an issue for the homeowner, because they were using their basement for storage. This problem needed to be resolved, and they called TC Hafford to get the job done! As soon as our crew got to the home, they started work on the basement. First, the perimeter of the basement floor needed to be dug up. This was to make way for our WaterGuard piping system. This system will catch any water entering through the walls or floor before it reaches out towards the center of the basement. Once the WaterGuard system was in place, we installed the SuperSump sump pump. This pump will take the collected water from the piping system and force it up through PVC to the outside. Lastly, we attached an UltraSump backup battery, to ensure the pump continues to pump water even if the home loses electricity. Now this homeowner has a perfectly dry basement to use however they please.

A homeowner in North Berwick was having trouble with their sump pump. Even though they had one installed a few years ago, their basement was starting to gather water again. Their pump was malfunctioning. Seeking a way to remedy this, the homeowner saw TC Hafford Basement Systems on their television and called us right away. We sent out our representative to look at the basement and give the homeowner their free estimate. They selected which options they wanted and we got to work! We began by removing the old sump pump. This was disposed of properly, and left the sump with an open slot for a new pump. We then installed a SuperSump sump pump in the sump. This sump will easily be able to handle any amount of water trying to gather in the basement, being able to pump 2,650 gallons per hour. To maintain a dry basement in any weather, we attached an UltraSump backup battery to the SuperSump. This will keep the pump operating even in such storms that the power in the home goes out. The water leaving the basement exits through a PVC discharge line. On the exterior off the home, we attached an IceGuard pipe to this discharge line. This specially designed pipe will allow water to continue to flow from the line even if the lower end of the pipe becomes blocked by any debris. These systems operating together will maintain a dry basement in any condition. The homeowner no longer needs to worry about a failing sump pump.

A homeowner in North Berwick, Maine, reached out to us at TC Hafford Basement Systems looking for a dependable gutter system to protect his property. Living in a region where rain is frequent, he wanted a solution that would effectively divert water away from his home and minimize potential foundation issues.   After discussing his concerns and preferences, our team recommended our comprehensive Gutter Shutter system. This system not only directs water safely away from the foundation but also requires little maintenance—ideal for homeowners who want reliable performance without the hassle.   Once installed, we walked him through how the system would work to protect his home during even the heaviest rainstorms. The homeowner appreciated the attention to detail, noting that the Gutter Shutter system blended in seamlessly with the home’s exterior. With his new gutter system in place, he could now enjoy peace of mind, knowing his property was well-protected against the elements.    

A homeowner of 20 years, Bruce, was noticing his finished basement was starting to become musty and damp. He could see mold growing on his sheet rock, and needed a way to eliminate this problem. Bruce searched online to find a solution. He found TC Hafford and made the call; we had a representative at the home to take a look and give a possible fix. The homeowner decided to go with a SaniDry CX. The SaniDry CX Dehumidifier will maintain a dry atmosphere in the basement. Killing off the mold and preventing more mold from growing in the future.  

A homeowner that lived in Waterford, ME was in the market for some basement waterproofing. Even though they had a concrete foundation around their basement, the space was still taking on water during rainfall. Unable to put an end to this leakage on their own, the homeowner sought a solution online. They soon discovered TC Hafford Basement Systems and called us to set up their free estimate. After they heard their options they gave us the go-ahead to get started waterproofing their basement. When our installation crew got to the home, to prevent future leakages, WaterGuard piping needed to be installed around the basement floor. This installation began with a shallow trench being dug out around the perimeter of the basement floor. Here, the WaterGuard piping was laid and connected to the sump. The pipes were then buried beneath a layer of loose rocks and concrete. Within the floor, the WaterGuard pipes will take in the leaking moisture through small slits along the lower edge of each pipe. Once trapped, the water is guided through the floor to the sump for removal from the basement without ever reaching the surface. Now that this homeowner has proper waterproofing in their basement, they can use the space without needing to worry about water damage. The WaterGuard piping will keep this basement floor dry for years into the future!

Living in Waterford, ME, this homeowner had recently begun to notice a musty smell around parts of their home. Worried about what might be causing this problem, the homeowner checked if they could find any information online. They soon discovered TC Hafford Basement Systems and called us to receive their free estimate on solutions for the issue. After speaking with our sales representative, the homeowner gave us the green light to get started on eliminating the moisture problem in the crawlspace below the home. As soon as our installation crew arrived at the home, they began work on the crawlspace right away. With moisture leaking in through the ground and building up in the space, a barrier was needed to keep the water at bay. First, a Drainage Matting was laid across the crawlspace floor. This mat has many holes throughout it, and it rests just above the surface of the floor using grooves along the bottom. This allows for any water trapped between the vapor barrier layers to flow down and out of the space following the channels created by the grooves. Finally, a CleanSpace liner was used to encapsulate the walls and floor of the space. This completely seals out any moisture that would have previously leaked into the interior of the crawlspace. With their new barrier in place below their home, this homeowner should soon notice the musty smell dissipate. The CleanSpace liner will keep the space below this home dry for years into the future!

This musty crawlspace in Bridgton, ME, was collecting more water than the homeowner cared for, and needed some improvements. After seeing TC Hafford Basement Systems on TV, the homeowner gave us a call and set up a meeting. Once Peter Folsom understood the situation and what the homeowner wanted done, the crew came in and got the job done in the same day they started. For this crawlspace, to keep water to a minimum, the ground was lined with a Drainage Matting, which was then covered over by a CleanSpace Liner. This allowed the water to drain out of the crawl space, while keeping the moisture and bacteria locked out of the crawlspace. This was a quick job that left out client happy.

A homeowner in Bridgton was looking to have their basement finished, but with water leaking into it during rain, this wasn’t going to happen. Before they could move forward with finishing their basement, they needed to waterproof their basement. They soon heard about TC Hafford Basement Systems from a satisfied previous customer and they contacted us right away. We had a representative give the homeowner a free estimate and got to work on the basement! We dug out a hole in the basement floor to create a sump. This is where the water will naturally gather. We then installed a SuperSump sump pump. This pump will take the gathered water and force it up and out of the basement through a PVC discharge line. Now this homeowner can finally finish their basement now that it has been waterproofed.

The owner of a multi-unit condo building was experiencing leaking in one of the condo basements, which had caused mold issues. The owner wanted to be able to finish the basement, and ensure they would not have mold again. To waterproof the space, we installed WaterGuard perimeter drainage system, which captures any moisture and channels it directly to the new TripleSafe Sump Pump. The TripleSafe pumps water away from the home through an exterior buried discharge line. The TripleSafe is the top of the line sump system, featuring two Zoeller pumps, as well as a third battery back up pump that operates even if the home loses power.