Job Stories

This homeowner has lived at this Scarborough, ME, property for over six years but recently developed a problem that could not go unfixed. When it rains or during snowmelting, their open sump hole would allow water to come in and cover part of their basement floor. Not willing to risk their belongings being damaged or risk mold growth due to the water in their basement, they scheduled a free estimate with TC Hafford Basement System, and System Design Specialist Nicholas Ciciarelli met with them. Together, Nick and the homeowner worked together to design a waterproofing system that would meet the needs of the basement and protect the health of the home. The old sump needed to be removed so the hole could be dug out to make room for the new TripleSafe Sump Pump with Battery Backup. Once the TripleSafe is installed, it then gets connected to an Exterior Buried Discharge line that takes the water far away from the home. To ensure the system runs year-round without the risk of ice buildup, IceGuard is installed on the Discharge line to protect the system, keeping the system running at 100%.

Homeowners in Scarborough, Maine frequently experienced flooding up to as much as a foot of water in their basement. They reached out to TC Hafford Basement Systems, Maine's trusted source for basement waterproofing. We poured a new slab floor in the basement, along with WaterGuard perimeter drainage system. A SuperSump pump was added, which connects to the WaterGuard so water is drained directly into the pump to be removed from the home. The SuperSump carries water away through an exterior buried discharge line, which is protected with IceGuard so it doesn't freeze up in the winter months. The homeowners have a dry, usable basement now without the old headaches of cleaning up water and worrying about mold.

We recently helped Scarborough, Maine homeowners who experienced a consistently damp basement. They wanted to learn more about sump pumps, and we were able to explain all of the benefits of the TripleSafe sump pump system. The TripleSafe has two pumps that can work together in high capacity water events to handle over 6,000 gallons of water per hour if needed. It also has a third battery backup pump that will keep the system working even if the home loses power. The water is pumped away from the home through an exterior buried discharge line, and the discharge line has IceGuard installed to prevent the water from freezing and backing up the system in the winter months. We also installed a SaniDry Sedona which is the world's most efficient dehumidification system. The SaniDry can remove over 100 pints of water per day from the air, helping to keep the basement at a healthy humidity level.

A homeowner in Scarborough had a sump pump in their basement, but water was somehow still collecting in pools on the floor. The pump wasn’t doing what it was put there to do. Needing a way to remedy this issue, the homeowner searched online for a solution. This is where they found TC Hafford Basement Systems. They gave us a call and we had a representative head to the home to take a look at the sump, and give the homeowner a free estimate. They decided on what options they wanted, and we got to work! To begin, we needed to remove the old pump. It could be thrown out, as it was no longer serving any purpose. After throwing away the pump, we were able to install our TripleSafe sump pump into the old sump. The TripleSafe is unique in that is consists of three separate pumps, to keep the basement dry under any condition. The first pump is the primary pump, which handle the bulk of the water. The secondary pump is there in case the primary malfunctions in any way, to prevent the sump from overflowing. Finally, the third pump is a battery-operated pump. It’s in place for when the power goes out in the home, and water still needs to be evacuated from the basement. This sump pump will guarantee a dry basement for this homeowner, under any conditions!

We had previously waterproofed a crawl space in Biddeford Pool, Maine however the damage had already been done to the support beams under the home. The owners were noticing sagging floors and wanted help stabilizing them again. We installed three SmartJacks, which are steel posts that are custom fit to lift and level the floors above. SmartJacks are zinc coated so they will never rust like traditional lally colunmns. SmartJacks can also be tightened and adjusted over time as needed to keep a snug fit.

A homeowner in Biddeford Pool was experiencing trouble with water leaking into their crawlspace. The water would pool up on the floor and evaporate into the air, creating a very moist atmosphere within the crawlspace. This was the perfect environment for mold growth and the homeowner needed something done about this before it got worse. They soon heard about TC Hafford Basement Systems, and got in contact with us right away. We gave them their free estimate then got to work! We began by lining the inside of the crawlspace with a Drainage Matting. This held back the water entering the crawlspace and allowed it time to drain back into the soil. Next, we encapsulated the crawlspace with CleanSpace. This liner will completely lock out any moisture that might make it by the Drainage Mat. Finally, to guarantee mold growth is stopped entirely, we installed a SaniDry CX dehumidifier. This dehumidifier cycles through the air in the crawlspace, drying it out. Now this homeowner has a dry crawlspace, and systems in place to maintain a healthy atmosphere.

Looking to replace their damaged gutters and save themselves from climbing a ladder to clear out debris, this New Gloucester, ME, homeowner reached out to Gutter Shutter by TC Hafford Basement Systems for help. System Design Specialist Josh Hamel met with the owner, and together they designed a Gutter Shutter system that would protect their home and look great. With a larger 6-inch gutter and the unique built-in Shutter design, the homeowner no longer has to worry about climbing a dangerous ladder to clean debris out. Ice build-up is a thing of the past now, ensuring the homeowner is also safer during the harsh winter months.

Rachel in New Gloucester had a crawlspace that was in dire need of waterproofing. The crawlspace would collect water every time it would rain. This water was creating an excellent environment for mold to grow within. Rachel needed to stop this from happening, and she found the perfect solution on her television; when she saw an ad for TC Hafford Basement Systems. She contacted us soon after and received a free estimate on what we could do to help solve her problem. We started work on the crawlspace by wrapping a Drainage Matting around the interior perimeter of the crawlspace. This matting will prevent the watering entering through the wall or in through the joint between the wall and the floor. Keeping it out until it is able to drain back out of the crawlspace. Next, we covered the floors and walls with a CleanSpace Liner. This completely locks out any moisture trying to enter, maintaining a dry atmosphere within the crawlspace. Now mold growth is no longer a concern for this homeowner!

We received a call from a homeowner in New Gloucester, ME and System Design Specialist Tom Rich went out to meet with the homeowner for a free estimate. In order to fully protect the basement, Tom put together a solution using WaterGuard perimeter drain and a TripleSafe Sump Pump. Now the homeowner can rest easy knowing that water will no longer be an issue!   The TripleSafe Sump Pump is designed to efficiently remove water from your basement, even in the most demanding situations. It combines three powerful pumps, each with its own unique functionality, to provide unparalleled performance and ensure your basement stays dry, regardless of the circumstances.   The first pump, a Zoeller M53, is a high-capacity pump that kicks into action as soon as water enters the sump pit. It swiftly removes the water, preventing any immediate flooding and effectively managing normal water seepage. With its robust motor and efficient design, the primary pump is the backbone of the TripleSafe system.   The second pump, a Zoeller M98, acts as a backup to the primary pump. In the event of a power outage or pump failure, the secondary pump seamlessly takes over, keeping your basement protected even when the primary pump is unable to operate. This added layer of security ensures uninterrupted water removal and peace of mind during unforeseen circumstances.   The third pump, known as the UltraSump battery backup pump, provides an extra layer of defense against basement flooding. Powered by a maintenance-free battery, this pump operates independently of the primary and secondary pumps. It activates automatically during power outages or if the primary and secondary pumps are overwhelmed, ensuring continuous water removal and safeguarding your basement.   Additionally, the TripleSafe Sump Pump incorporates advanced monitoring and alert systems. An alarm system alerts you to any potential issues or malfunctions, allowing for timely maintenance and intervention. The innovative WaterWatch alarm system notifies you if the water level in the sump pit rises above normal, providing an early warning sign of potential flooding. We believe you deserve only the best. That’s why we install a patented proven system developed and tested by Basement Systems, Inc. – the leader in "All Things Basementy!" For your peace of mind, our basement waterproofing system comes with a Warranty. We have a team of extensively trained basement repair specialists who can work with you to find the best solution for your home’s basement.

A homeowner in Wilton gave us a call when they noticed mold growing in their basement. This issue had to be resolved immediately, and TC Hafford was on the case. The main problem with the basement was the amount of moisture in the air. This moisture created a perfect environment for mold to grow. This mold, if left alone, could potentially damage the supporting frame of the house. To resolve this issue, the homeowner had us install a SaniDry XP dehumidifier. This will suck in the air from the basement, dry it out, and push the dry air out across the basement. Now mold is not anything this homeowner needs to worry about.